A Promise of Durability: Unpacking Our Exclusive 10-Year Warranty

An Emblem of Trust

For a company deeply entrenched in the Australian landscape, offering products that stand the test of time isn’t just a business proposition—it’s a pledge. Rooted in Brisbane, and servicing the vast QLD, NSW, and VIC terrains, Hold Fast Industries has been synonymous with enduring quality. Our exclusive 10-year warranty is a testament to our unwavering commitment to durability and trust.

Decoding the 10-Year Warranty

Why Ten Years?

A decade signifies endurance and permanence in an ever-evolving world. Our doors, from High-Speed Roller Doors to Cold Storage variants, reflect the zenith of Italian craftsmanship combined with state-of-the-art technology. This intricate blend ensures an operational life that stretches beyond the ordinary, granting our customers a prolonged period of seamless functionality.

The Finer Details

While many provide warranties, few come attached with the promise of a brand like Hold Fast. Here’s what our warranty encompasses:

• Service Assurance: Our 10-year warranty remains contingent upon exclusive service and maintenance by our team. This ensures that the products remain in the hands of experts throughout their lifespan.
• Self-repairing Fabric Products: An innovation that sets us apart. This feature makes our products resilient to common wear and tear, further solidifying our promise of durability1.

Establishing Relational Over Transactional

Our warranty isn’t just a piece of document—it’s a reflection of our core values. We believe in forging long-term relationships, valuing every client’s unique needs and ensuring they enjoy a decade of peace with our products. It’s not just about selling a product; it’s about assuring quality service, and a lasting bond.

BMP Products: The Seal of Excellence

Being the sole Australian distributor for BMP products, our warranty also mirrors the exceptional quality that BMP stands for internationally. This collaboration accentuates our confidence in offering such an extended warranty.

What Does This Mean for Architects and Engineers?

For professionals who design and envision spaces, our warranty offers more than just product assurance. It’s a guarantee that their designs will remain unaffected by any malfunctions or inefficiencies from our end. Every door, be it in QLD, NSW, or VIC, promises consistent, uninterrupted aesthetic and functional value, safeguarding the designer’s vision for a decade.

Reactive and Proactive Services

A warranty is as good as the service backing it. Our reactive service ensures timely response to any malfunction, with well-equipped teams making the majority of repairs in a single call-out. For those rare instances requiring multiple visits, we prioritize safety, ensuring the access point remains secure. Simultaneously, our proactive service works in the background, conducting regular maintenance checks to ensure optimal performance, enhancing the product’s life, and, in turn, the validity of our warranty.

Join the Conversation

We are committed to evolving, learning, and improving. Share your experiences, thoughts, or queries regarding our warranty or products. Your feedback helps us refine our offerings and uphold our promise of durability.

Get In Touch

At Hold Fast Industries, a warranty isn’t just about fixing products—it’s about upholding a legacy of trust, durability, and excellence. It’s a commitment that, just like our products, is designed to last.